Hearing aid patient-centered aftercare

Alan M. Letzt, MS
President & CEO

Alan Letzt is a healthcare-IT executive who specializes in the development and commercialization of advanced technologies that enhance patient-provider communications, patient self-management, and health education for older adults. He is the co-inventor of the patented Maudey and AccuNurse® systems. Earlier, Mr. Letzt was the founder, President, and CEO of Adherence Technologies Corp. He has served as the P.I. on 11 NIH small business innovative research (SBIR) grants and other grants awarded by the Institute for the Advancement of Community Pharmacy and the Department of Education on: hearing loss, Type 2 diabetes, long-term care, kidney disease, HIV/AIDS and polypharmacy. Mr. Letzt earned his B.S. degree in Engineering (with a minor in Psychology) and his M.S. degree in Engineering & Entrepreneurship from Carnegie-Mellon University.

Stephanie P. Letzt, MS
Vice President

Stephanie P. Letzt, MS
Vice President

Stephanie Letzt is a scientist and business executive who is a co-founder of HTM and a co-inventor of the patented Maudey system. She is highly skilled in applying health literacy principles to health education materials and video storyboards and in design for usability. Earlier, as the VP and co-founder of Adherence Technologies Corp.), she contributed to the design, development, and testing of the AccuNurse system and led the training course development for the nurses and nursing assistants. Ms. Letzt was a key investigator on NIH-sponsored research in diabetes management and medication adherence. Earlier she performed research at the University of Pittsburgh Medical System (UPMC) and the George Washington University School of Medicine. Ms. Letzt earned her undergraduate and master's degrees at the University of Pittsburgh in molecular microbiology and public health.

Ronald J. Klayton, MD, FACP, FCCP
Chief Medical Advisor

Ronald J. Klayton, MD, FACP, FCCP
Chief Medical Advisor

Dr. Klayton is a board-certified internist. He has served with the Mid-Atlantic Permanente Medical Group, Fairfax Hospital, Virginia Hospital Center, and Norton Community Hospital. Has received several awards for Excellence in Teaching and was voted by his peers as a Top Doctor in Northern Virginia. He was also a Captain in the US Navy Medical Corps for 20 years. Throughout his career, Dr. Klayton has educated his patients on important healthcare self-management issues. In addition, he has been involved in patient group education classes and has given numerous educational talks to hospital staff. Dr. Klayton graduated with high honors from Lehigh University and earned his medical degree from the State University of New York Downstate Medical Center. He completed his fellowship in internal medicine at UPMC and his residency at UCSF.

Maureen J. Wiskerchen, MA
Director, Audiology

Maureen J. Wiskerchen, MA
Director, Audiology

Maureen Wiskerchen is an experienced clinical audiologist who has conducted the full range of hearing tests, evaluated patients’ needs, and fitted patients with the most appropriate hearing assistive devices. She has served as a senior investigator on HTM’s NIH research grants on audiology. She has also served as a Senior Clinical Audiologist at the Sharp Rees-Stealy Medical Group. Previously she was a Clinical Audiologist for the Audioscope Audiology Group, the Jana Smith-Lang Ear Medical Center and the Blue Ridge Speech and Hearing Center. Ms. Wiskerchen earned her MA degree in Audiology from George Washington University.

Elizabeth S. Segall, BA
Director, Client Support

Elizabeth S. Segall, BA
Director, Client Support

Elizabeth Segall is a health policy analyst and clinical researcher who has contributed to HTM’s research on improved health education and health literacy. She has served as a senior investigator on HTM’s NIH research grants on audiology and diabetes self-management education. Ms. Segall has extensive knowledge of the Medicare and Medicaid programs and a variety of public health policy issues. Earlier she was the Director of Information Management at Muse & Associates. Prior to that, she was a Case Worker and legislative aid in the office of Congressman William D. Ford and an Information Specialist in the US House of Representatives. Ms. Segall earned her BA degree from Barnard College in NYC.

Thomas A. Powers, Ph.D
Executive Consultant

Thomas A. Powers, Ph.D
Executive Consultant

Thomas A. Powers, Ph.D., is an Executive Consultant to HTM. Dr. Powers is the Founder and Managing Member of Powers Consulting, LLC, providing management consulting to the hearing health industry. Dr. Powers serves as an expert audiology consultant (strategic advisor) to the Hearing Industries Association. Dr. Powers received his B.S. from the State University of New York at Geneseo, and his M.A. and Ph.D. in Audiology from Ohio University. He began his career as a partner in an Audiology private practice and has over 35 years of experience in the hearing health care industry. Prior to his current role, he was Vice-President, Government Services and Professional Relations for Sivantos, Inc. During his tenure at Siemens/Sivantos he was the Compliance Officer for seven years. Dr. Powers currently holds an appointment as assistant professor in the Graduate Faculty in Biomedicine at Salus University and as Adjunct Research Professor at Ohio University. Dr. Powers has lectured extensively at state, national and international meetings and published over 40 articles. His primary areas of expertise include hearing instrument technology, industry trends, and outcome measures.

About Us

Our Mission & Vision

Company History

30 Years Experience Applying "Human Factors Principles” to Systems and Content for Aging Adults

Management Team